FAQ
Frequently Asked Questions
How quickly can I get a loan?
For standard loans, approval takes 3–5 working days after submitting complete documentation. For our Micro Speed Loan, disbursement can happen within 24 hours for eligible existing customers.
What documents do I need to apply?
The basic requirements include a valid NIC, proof of income and one or two guarantors depending on the loan type. Specific requirements vary per product — visit any branch for a complete checklist.
Can I open a Fixed Deposit account online?
Currently, Fixed Deposit accounts must be opened in person at any of our 5 branches. Our staff will guide you through the process, which typically takes less than 30 minutes.
What is the minimum deposit for a Fixed Deposit?
Our Short Term Deposits start at LKR 10,000 and Long Term Deposits from LKR 25,000. Senior Citizen Deposits also start at LKR 10,000.
Can I repay my loan early?
Yes, early repayment is available on most loan products. A pre-settlement notice period and applicable fees may apply. Contact your branch or relationship manager for details.
Do you serve customers outside Trincomalee and Batticaloa?
Currently our branches are located in Trincomalee and Batticaloa districts. We welcome customers from surrounding areas — contact us to discuss your needs.